Terms of Service
The first 30% of the entire cost of the Fursuit is nonrefundable. If it has been longer than 4 months and your project has not been started then you may request a refund.
If payments cease and contact cannot be established within 45 days, your commission will be terminated, a refund will not be issued of any kind and you are no longer entitled to the commissioned suit or materials.
-Duck Tape Dummy-
All full suit commissions must send in a duct tape dummy. As a guide, please refer to the link below and follow it very closely along with the notes below. (This link and video was not created by Rose&Thorn Suits)
https://youtu.be/qClXNQifwCQ?si=aDwxXTyYfUn19pVS
*DTD’s MUST be taped back together, NEATLY, and without over lapping the edges before being shipped.
*The DTD is REQUIRED to go down over your heels at the very least. The entire foot is preferred.
*Tape as close to your arm pit as possible. Not doing so will result in lower mobility of your arms. We will not be responsible for ill-fitting suits due to poor DTD construction.
DTD’s must meet these standards to be used. If it does not, it will either need to be repaired or be thrown out and you will be asked to make a new one.
-Warranty-
Rose&Thorn Suits offers free repairs within one year of receiving the suit (any errors due to the fault of the craftmanship of the suit and any repairs must be within reason).
If costume has been fundamentally damaged by client (large tears, burns, or stains) the client may bear the responsibility of payment.
After a full year has elapsed, repairs are available, but at a cost. Pricing can be discussed depending on the damage to the costume.
Clients are required to thoroughly clean their costume before sending it in for repairs.
-Payments-
In order to secure the commission, Rose&Thorn requires a 30% non-refundable down payment. You must be 18 or older. Final payments must be received before construction can begin. The commissioner is guranteed security through paypal’s good’s and services system.
Late payment will result in a later completion or ship date. PayPal, is the preferred form of payment. Rose&Thorn is not responsible for lost or late payments. Shipping is not included in the price of the fursuit and tax is not included in the quoted price of the fursuit.
-Last Minute Changes-
We ask that you do not make any changes to the costume once the price and completion date are set. Any changes made after can cause the price or completion date to change. We will work with you to cover any details before the commission is accepted.
Please do not hesitate to ask about changes, as some minor changes will not affect the price or completion time. Changes that will effect price and completion times include, but are not limited to: added colors, added markings, special requests, and anything that requires new materials to be ordered.
-Shipping-
Shipping within the United States typically costs about $75-$200.
Shipping internationally will vary. Keep in mind that it as an extra expense. (You may use UPS shipping calculation to have get a rough estimate. Our location of shipment is on Long Island NY. On average a full suit will be 20-30lbs. An example box size of 36 x 22 x 20 in)